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Email Notification Consent ​

Overview ​

Email Notification Consent allows you to control which types of emails you receive from Keystone Loyalty Rewards. Manage your preferences for security alerts, program updates, performance reports, product updates, and marketing communications.

All settings are configurable except for security notifications, which are required to keep your account safe.

  1. Open Keystone Loyalty Rewards app
  2. Navigate to Settings > Email notification consent

Email Notification Types ​

Security & Account Alerts (Required) ​

Status: Required - Cannot be disabled

What You'll Receive:

  • Security notifications
  • Account updates
  • Important alerts about your account
  • Critical system notifications

Why It's Required:

  • Essential for account security
  • Notifies you of suspicious activity
  • Alerts about password changes
  • Informs about important account changes

Examples:

  • Login from new device
  • Password changed
  • Account access granted to new user
  • Billing issues requiring attention

Required Notification

This notification type cannot be disabled as it contains critical security and account information necessary for protecting your loyalty program and store data.

Loyalty Program Notifications ​

Status: Optional

What You'll Receive:

  • Loyalty program updates
  • New features and capabilities
  • Program configuration changes
  • Best practices and tips

When to Enable:

  • Want to stay informed about program improvements
  • Need alerts about feature updates
  • Interested in program optimization tips
  • Want to know about new loyalty capabilities

When to Disable:

  • Prefer to check for updates manually
  • Receive too many notifications
  • Already follow other update channels

Examples:

  • New earning rule released
  • Enhanced reward options available
  • Customer tier updates
  • Program performance insights

Loyalty Performance Reports ​

Status: Optional

What You'll Receive:

  • Weekly analytics reports
  • Monthly performance summaries
  • Customer engagement metrics
  • Points distribution statistics

Report Contents:

  • Total points earned and claimed
  • Customer participation rates
  • Reward redemption trends
  • Top performing earning rules
  • Customer tier distribution

When to Enable:

  • Want regular performance updates
  • Need scheduled analytics
  • Monitor program health over time
  • Share reports with team

When to Disable:

  • Check analytics manually in app
  • Don't need scheduled reports
  • Inbox management preferences

Report Frequency:

  • Weekly reports: Every Monday
  • Monthly reports: First of each month

Product Updates ​

Status: Optional

What You'll Receive:

  • Marketing emails about Keystone Loyalty Rewards app
  • Feature highlights and tips
  • App-specific promotions
  • Best practices for the loyalty program
  • Case studies and success stories

Content Types:

  • How to use app features effectively
  • Loyalty program optimization strategies
  • Seasonal campaign ideas
  • Customer engagement tips
  • App-specific webinars and resources

When to Enable:

  • Want tips for using the loyalty app
  • Interested in app-specific best practices
  • Looking for program optimization ideas
  • Enjoy educational content about loyalty programs

When to Disable:

  • Don't want marketing content
  • Prefer focused inbox
  • Already familiar with app features

Examples:

  • "5 ways to boost customer engagement with rewards"
  • Loyalty program holiday campaign guide
  • Customer retention strategies webinar
  • New feature spotlight: Custom rewards

Marketing Emails ​

Status: Optional

What You'll Receive:

  • Promotional emails about other apps in the Shop Circle portfolio
  • Information about complementary Shopify apps
  • Cross-app promotions and bundles
  • New app launches from Shop Circle

Content Types:

  • Other Shop Circle app features
  • App recommendations for your store
  • Bundle offers across multiple apps
  • Product suite updates

When to Enable:

  • Interested in other Shop Circle apps
  • Looking for additional store functionality
  • Want to discover complementary tools
  • Interested in app bundles and promotions

When to Disable:

  • Only interested in Loyalty Rewards app
  • Don't want promotional content for other products
  • Prefer focused inbox
  • Already using all needed apps

Examples:

  • New app launch announcement
  • "Complete your store toolkit" app recommendations
  • Bundle discount: Loyalty + Product Options
  • Shop Circle app portfolio updates

Managing Preferences ​

Enabling Notifications ​

Steps:

  1. Navigate to Settings > Email notification consent
  2. Find notification type to enable
  3. Toggle switch to ON (black)
  4. Preference saves automatically
  5. Start receiving emails for that type

Disabling Notifications ​

Steps:

  1. Navigate to Settings > Email notification consent
  2. Find notification type to disable
  3. Toggle switch to OFF (gray)
  4. Preference saves automatically
  5. Stop receiving emails for that type

Note: Security & account alerts cannot be disabled.

Changing Multiple Preferences ​

You can enable or disable multiple notification types at once:

  1. Toggle each preference as desired
  2. Each change saves automatically
  3. No need to click "Save" button
  4. Changes take effect immediately

Summary ​

Email Notification Consent allows merchants to control which types of emails they receive from Keystone Loyalty Rewards. Security & account alerts are required and cannot be disabled for account protection. Optional notification types include loyalty program notifications, weekly and monthly performance reports, product updates, and marketing emails. All preferences are managed with simple toggle switches and save automatically. Merchants can unsubscribe from individual emails or adjust preferences anytime in the app settings. Customize notification settings based on role, program maturity, and inbox management preferences.