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Facebook Like
Overview
The Facebook Like earning rule rewards customers with loyalty points for liking your store's Facebook page. This social media engagement rule helps grow your Facebook audience and creates another touchpoint for customer engagement.
Points are awarded once when a customer clicks the like button in the loyalty widget.
Point Award System
Due to social media platform limitations, we cannot verify whether customers actually complete the like action on Facebook. Points are awarded immediately when the customer clicks the like button in the loyalty widget and is redirected to Facebook. The system does not track or confirm completion of the like action on the social media platform.
Configuration
Required Settings
| Setting | Description | Required |
|---|---|---|
| Enable/Disable | Turn the Facebook earning rule on or off | Yes |
| Facebook Page URL | Your store's Facebook page link | Yes |
| Points Awarded | Number of points given for liking | Yes |
Setup
- Navigate to Loyalty Program > Earn Points in the Keystone Loyalty Rewards App
- Select Facebook Like
- Toggle to Enabled
- Enter your Facebook Page URL (e.g.,
facebook.com/yourstore) - Set points value (e.g., 50 points)
- Click Save
Important: You cannot enable this rule without providing your Facebook Page URL.
Facebook Page Configuration
Format
Your Facebook Page URL should be in one of these formats:
| Input Format | Valid |
|---|---|
https://facebook.com/yourstore | Yes |
https://www.facebook.com/yourstore | Yes |
facebook.com/yourstore | Yes |
fb.me/yourstore | Yes |
Related Social Media Rules
Summary
The Facebook Like earning rule helps you grow your Facebook page likes with point incentives. Points are awarded once per customer when they click the like button in the loyalty widget.